Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;
“Our Site” means www.thetradingchannel.net and any of its subdomains or associated websites.
“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and
means The Trading Channel LLC, a limited liability company registered in the United States whose registered address is 400 west peachtree street NW suite #4 - 949
Atlanta, GA 30308
What Does This Policy Cover?
Information We Collect
We may collect and use your IP address to help administer services on our website as well as to improve your user experience. We do not use your IP address to collect any personally identifiable information. Demographic and interest data is also collected at our Website. We use this data to tailor the information emailed to our customers and to display the content according to their preferences.
Address, including street name, city/town, state and zip code
Payment Information (Credit card/Debit card details)
Web Browser Type and Version
URLs identifying your referring site and/or activity on Our Site
We may also collect information you provide about others, such as how you were referred to our website and programs.
How we collect personal information
We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
How We Use Information
The Trading Channel uses the information collected to provide the best possible products and services to you and to ensure a positive experience with our company and website. This includes:
-Providing and managing your Account
-Providing and managing your access to Our Site
-Personalising and tailoring your experience on Our Site
-Supplying Our products and services to you
-Personalising and tailoring Our products and services for you
-Responding to communications from you
-Supplying you with email newsletters, alerts etc. that you have subscribed to
-Carrying out technical analysis to determine how to improve the Sites and services we provide;
-Monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
-Managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
-Managing our legal and operational affairs (including, managing risks relating to content and fraud matters)
If you no longer wish to receive emails from The Trading Channel please contact us directly at firstname.lastname@example.org.
If you provide your telephone number, you agree and acknowledge that you may receive telephone calls or text messages from us with information regarding new products and services, or upcoming events. If you do not wish to receive phone calls or text messages please notify us at email@example.com.
Privacy matters are very important to us and all available resources and processes are implemented to make sure your information remains safe and secure. We do not sell, license, lease or otherwise disclose your personal information to any third party for any reason except as noted herein.
We may share personal information described above with our affiliates for business purposes, such as, but not limited to, servicing customers and informing customers about new products and services, and as permitted by applicable law. Our affiliates may include companies controlled or owned by The Trading Channel as well as companies that have an ownership interest in our company. The information we share with affiliates may include any of the information described above, such as your name, address and email address. Our affiliates maintain the privacy of your information to the same extent The Trading Channel does in accordance with this Policy.
Information may be shared with third parties that perform support services for The Trading Channel such as non-affiliated companies that provide professional, legal, or accounting advice. Non-affiliated companies that assist us in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services, as directed by The Trading Channel. We may also disclose information in response to legal requests, such as a court order or subpoena.
As we develop our business, we might sell, buy, restructure or reorganize our business or assets. In the event of a merger, consolidation, sale, liquidation or transfer of assets, The Trading Channel may, in its sole and absolute discretion, transfer, sell or assign information collected, including without limitation, non-personal information and personal information, to one or more affiliated or unaffiliated third parties.
The information you make public or give to others
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. Before making your information publicly available or giving your information to anyone else, think carefully.
Where we transfer and/or store your personal information
We are based in the United States so your data will be processed in the United States. Some of the recipients we have described above, and to whom we disclose your personal information, are based outside the U.S. in places like the UK. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the U.S. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
How you can access your personal information
You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.
Marketing Choices regarding your personal information
Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
How long we keep your personal information
When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
-your IP address or proxy server IP address
-the domain name you requested
-the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection
-the date and time of your visit to the website
-the length of your session
-the pages which you have accessed
-the number of times you access our site within any month
-the file URL you look at and information relating to it
-the website which referred you to our Sites
-the operating system which your computer uses.
Occasionally, we will use third-party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an advertisement for our products and services when you visit a different Site.
Links to Other Websites
When we need to update this policy
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
We reserve the right to make any changes to this policy. With the continued use of our sites/services, it is your responsibility to periodically check this policy for any changes.
Our Commitment to Security and Confidentiality
Notwithstanding our commitment to security and confidentiality, the fact remains that no transmission over the internet or any wireless network provides complete security. In light of the inherent vulnerability, you acknowledge that: (a) there exists security and privacy limitations which are beyond our control; (b) there can be no guaranty of the security, integrity and privacy limitations related to information transmitted to us over the internet or through our website; and/or (c) outside interference through piracy cannot be controlled by us and as such, information and data transmitted may be viewed by unauthorized third parties.
If you’re a user or visitor in the European Economic Area these rights also apply to you:
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.